✓  6 year warranty on DeckMate Boat Seats

✓  6 year warranty on DeckMate Woven Vinyl Flooring

✓  3 year warranty on all other carpet & flooring

✓  1 year warranty on everything else

Overview

Our success is tied directly to our ability to provide you with superior products, fast shipping, and the best customer service. Exceptional products and excellent service are our top priorities!

Warranty claims are always handled quickly. We don't pass you off to some other manufacturer - we warranty all of the replacement boat seats we sell. You can expect quick answers and solutions in the rare case that you have a problem.

There is never any cost to you in the event of damage during shipping.

DeckMate® Boat Seats - 6 Year Warranty

• Industry leading warranty - All of our boat seats have a 6 year, full replacement warranty. If anything goes wrong, we will send you brand new seats without hassle or cost to you.
• We will ask for images of the defects so we can make immediate improvements in our production.
• We will send replacement boat seats to you as soon as you provide us with images.
• We do not need the defective boat seats back, and you are never required to pay shipping.
• We spend extra money on packaging to ensure your new boat seats will ship safely, but there is always the chance rough handling or stacking could damage the upholstery or parts. If this happens, just give us a call.

DeckMate® Woven Vinyl Flooring - 6 Year Warranty

• Industry leading warranty - Our Woven Vinyl has a 6 year, full replacement warranty. If anything goes wrong, we will send you brand new flooring without hassle or cost to you.
• We will ask for images of the defects so we can make immediate improvements in our production.
• We will send replacement flooring to you as soon as you provide us with images.
• We do not need the defective flooring back, and you are never required to pay shipping.
• We spend extra money on packaging to ensure your new flooring will ship safely, but there is always the chance rough handling or stacking could damage the flooring. If this happens, just give us a call.

Carpet & Flooring - 3 Year Warranty

• All of our carpeting and flooring is marine grade and it is protected by a 3 year warranty, which includes fading and deterioration.

All Other Products - 1 Year Warranty

• All of our non-seating or flooring products (other than carpet and vinyl flooring) have a 1 year warranty.

It is important to us that our customers know we will support them after the sale. We will take care of any problems you have quickly and at no cost to you, as we personally warranty everything we sell.

For more information about our warranty, please call us at (877) 295-9522.

Shipping is free on any order over $50. Place an order by 4pm EST (Mon - Fri) and in stock seats and accessories will ship the same day! Your items will ship with FedEx and arrive quickly, no signature necessary. You will receive an email with tracking data as soon as your seats ship.

• We will only ship within the contiguous U.S.
• ***If you are looking to purchase items to ship to Canada, please visit https://www.canadapontoon.com/en/

Boat Carpet Orders

• Because we custom cut carpet to your size we cannot ship same day, carpet ships within 72 hours.

• In order to offer you the best prices we ship all boat carpet orders directly from our carpet mill in Georgia. If you order back to back boat seats and carpet you will receive your boat seats first followed by your carpeting.

International Orders

Unfortunately we cannot take international orders, no exceptions.